FAQ
- What makes Hokusan Tea unique?
- What is your contact info?
- How can I create an account for purchase?
- Why can't I access the Wholesale store?
- What is your shipping policy?
- Do you ship worldwide?
- How many days does it take to receive my order?
- What is your return & refund policy?
- What is "Niju"?
- Do you offer custom sourcing for businesses?
- How long do the teas and matcha last?
- Is there any sugar in your tea?
- Do you offer any caffeine-free options?
- Are your teas organic?
- Do you have tea samples?
- How many cups of Matcha can I brew from the 1kg?
- How many cups can I brew from the 1kg loose leaf tea?
- How should I brew my Matcha for the best flavor?
- How should I brew my tea for the best flavor?
- Can I bake or cook with Ceremonial Grade Matcha?
- How should I store my tea?
- Where can I buy Niju locally?
- What's the difference between regular and organic tea?
- Is your tea vegan & gluten-free?
General
- What makes Hokusan Tea unique?
- What is your contact info?
- How can I create an account for purchase?
- Why can't I access the Wholesale store?
What makes Hokusan Tea unique?
Hokusan Tea is directly imported from Japan, with two in-house tea sommeliers ensuring top quality.Named the Best Japanese Green Tea at the North American Tea Conference in 2022 and 2023, our teas are carefully selected in Shizuoka Prefecture, Japan’s Tea Capital. We also provide clients with educational support, including brewing techniques and recipes, to help their businesses succeed
What is your contact info?
How can I create an account for purchase?
Why can't I access the Wholesale store?
Shipping
- What is your shipping policy?
- Do you ship worldwide?
- How many days does it take to receive my order?
What is your shipping policy?
Do you ship worldwide?
How many days does it take to receive my order?
Return & Refund
- What is your return & refund policy?
What is your return & refund policy?
Product
- What is "Niju"?
- Do you offer custom sourcing for businesses?
- How long do the teas and matcha last?
- Is there any sugar in your tea?
- Do you offer any caffeine-free options?
- Are your teas organic?
- Do you have tea samples?
- How many cups of Matcha can I brew from the 1kg?
- How many cups can I brew from the 1kg loose leaf tea?
- How should I brew my Matcha for the best flavor?
- How should I brew my tea for the best flavor?
- Can I bake or cook with Ceremonial Grade Matcha?
- How should I store my tea?
- Where can I buy Niju locally?
- What's the difference between regular and organic tea?
- Is your tea vegan & gluten-free?